Booking Term & Cancelation Policy
IMPORTANT NOTES & TERMS & CONDTIONS
  • All Foreign nationals and Indian staying abroad holding passport of different country (POI) needs to register them self on arrival at Port Blair airport (immigration) which should have valid India visa or obtain RAP - Restricted Area Permit which is valid for 30days of stay in Andamans.
  • Andaman and Nicobar group of islands are under restricted area please carry a valid photo ID issued by competent authorities, without which hotels may not entertain check-in.
  • Our Executive will hold the placard outside the Airport Exit gate.
  • Issue regarding child age to be settled by guest directly to the Hotel.
  • In case of political unrest, bad weather or sudden breakdown of the vessel we may shift guest to alternative Government ferry and no refund will be entertained during that situation.
  • All the ferry service inland and inter-island may change schedule without prior notice due to weather conditions, technical snag , operational requirement or commercial .we do not owe any responsibility for the same , our liability is restricted to the face value of the tickets only .
  • All the hotels on Port Blair, Havelock and Neil Island have early check out 0900hrs, guest having late afternoon flights may book additional tours accordingly.
  • In case ferry to Neil Island does not operate guest will be brought back to Port Blair and alternate sightseeing will be offered.
  • Our Executive may change your itinerary depending on the weather condition and ferry availability same will be updated to you daily basis.
  • All the Hotels in Port Blair and Havelock has Extra mattress system they do not provide Extra beds
  • Majority of the Hotels in Havelock do not have room service

(All the foods are served on the mail restaurant only), intercom and hot water facilities, although for children and elderly guest hot bucket water is available on request.

Payment & Booking Policy
  • All the booking are Confirmed with the hotel after receiving a confirmation mail from the Client with 50% or the amount mentioned by our reservation staff of the total package amount in our account within 2 days of booking
  • Once the booking is Confirmed, Vouchers will be issued with suggested Trip Detail & hotel reservation, which may change with prior notice to the client.
  • Once you receive the Hotel confirmation from our staff, the client can reconfirm with the hotel for their reservation.
  • The client can book their trip by paying 50% or the amount advised by the reservation staff as advance of the total package cost in the mentioned bank account.
  • We would require 100% advance payment for bookings made for December and January, due to high peak season.
  • Most hotels in Andaman (Port Blair, Havelock & Neil Island) usually have a 0800 hours as Check in and Check Out timing. Though there are some that may allow an early or late Check in / Check Out, it however depends on the availability of the rooms that the hotels might have at their disposal during that time.

Furthermore, there are also chances that a hotel may charge you for a further one-day incase of an early check in or late check out.

Cancellation Policy
  • Cancellation Received on or before 30days, a 15% processing fee of the total package cost will be charged and remaining money will be refunded
  • Cancellation within 30 days and before 20 days excluding the 20th Day - 50% of Refund.
  • Cancellation within 20 days of arrival OR no show - N0 Refund.
  • No refund for booking made from 15th December to 15 January
  • In case of any unexpected bad weather Condition Or due to any unavoidable circumstance if the ferry to Havelock or other island gets cancelled, some other alternative accommodation will be provided in Port Blair / Havelock and additional night accommodation in Havelock/ Neil Island / Port Blair will be on direct payment basis on, we will be liable only to the value of the ticket.
  • All refunds are processed by the method of payment used in the initial transaction, except in the case of cash payments where the refund is processed through Chaque or online transfer.
  • The refund is initiated from our end within 7 working days of receiving the cancellation request.
  • Please note that it may take 5 - 14 days for the money to reflect in your account, depending on your bank, after the refund is imitated from our end.
  • Mid-tour Cancellation – Yes you can cancel but the amount would be nonrefundable.
Adress
  • HEAD OFFICE
  • THE ANDAMAN TOURS
  • 262, Raghuleela mall, off S V Road,
  • Behind Posisur Bus Depot, Kandivali W
  • Mumbai 400062
  • Port Blair Logistics Office
  • Phonghy chaung, Port Blair
  • Andaman Islands - 744101
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  • Delhi
  • Pondicherry
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